Does Loop Pro have a full touch screen display?

Yes, Loop Pro features a full touch screen 2.01” TFT HD display.

Is Loop Pro shockproof?

No, Loop Pro is not shockproof. Please avoid dropping it from a height as the watch may get damaged.

Is Loop Pro waterproof?

Yes. Loop Pro has an IP67 rating.

Can Loop Pro be used while swimming?

You cannot wear it while swimming.

Can I take a photo with Loop Pro?

Yes. Loop Pro can work as a remote for your phone camera once paired with your phone.

What notifications can I get on my Loop Pro?

You get notifications for SMS, calls, calendar, email, WhatsApp, LinkedIn, Instagram, FB messenger, Skype, Twitter, Facebook, YouTube, Gmail, Outlook, Snapchat, and Telegram, as long as the notification feature is turned on and your phone and smartwatch are in BT range and in sync.

Does Loop Pro come with a calling feature?

You can use the watch to receive or reject calls on your phone but it does not feature a built-in calling feature.

Does Loop Pro have Gesture control?

Yes, Loop Pro comes with a Gesture control that turns on the display when you raise your wrist to look at the screen.

Can Loop Pro store and play music?

Loop Pro has a remote music control feature that controls music played on your phone as long as your smartphone and smartwatch are in BT range. However, it cannot be used to store music.

Can I use my earbuds and my Loop Pro Smartwatch at a time with the same smartphone?

Yes, both earbuds and Loop Pro can be paired with your smartphone at the same time.

What is the BT range of Loop Pro?

The BT range of Loop Pro is 10 metres.

Can it play music to a BT headset?

Loop Pro can control the music played through your smartphone as long as it is connected and synced with the app. The Loop Pro Smartwatch can also control music played via BT headset as long as the smartphone is paired with earphones and the smartwatch.

How many watch faces does Loop Pro have?

Loop Pro has 300+ watch faces including some animated, cloud based. You can also customize watch faces via the InfoWear app.

Can we change the watch face?

Yes, you can change the watch faces. From the watch, touch and hold the home screen. Swipe and choose from the watch faces. From the app, go to the watch face, select the watch face of your choice and tap Save to change the watch face. You can even customize your watch face from the app.

What sensors does the Loop Pro Smartwatch have?

Loop Pro features GPS, HR sensor, Accelerometer.

Does Loop Pro have GPS?

Yes, Loop Pro features a GPS.

What are the accessories included with Loop Pro?

Loop Pro comes with one user manual, 1 feature book, 1 e-warranty card and a 2-pin magnetic charging cable.

How do I set up my Loop Pro device?

Before setting up make sure that your smartphone and Loop Pro are charged and next to each other. Connect the charging cable to turn on the watch. Download the DaFit app on your smartphone. Open the Fit Cloud Pro App and allow the Bluetooth and GPS positioning to be turned on. Feed in your personal information and health goals in the app. Go to the add device page in the app and select the device type and link the watch. See how it's done in this video here.

Why won't my Loop Pro device sync?

This may be because it lost Bluetooth connectivity with your smartphone. For a stable connection, please ensure that the Fit Cloud Pro App is running and locked in the background.

Why can't I set up my Loop Pro device?

Reset your Loop Pro and try again.

Why didn't my Loop Pro device alert me?

Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with the alerts turned on in the App, which is kept running & locked in the background (Android). Also check if the DND is turned off or not.

How do I restart my Loop Pro Smartwatch?

You can restart your Loop Pro Smartwatch by following these steps. Turn on the watch screen. Swipe up, select Settings. Go to Restart and choose to restart.

How do I turn off my smartwatch?

Turn on the watch screen, go to Setting and select Power Off and choose to power off.

How do I reset my smartwatch?

You can reset Loop Pro from the watch. Go to Settings, select Reset and choose to reset.