Terms & Conditions
We at Dany committed that we are delivering our products to customer at ease of their home in order to do so we are working with the best logistic partners to make safe and on time deliveries across Pakistan. .
All your orders are packed and shipped from our facility that is situated in Karachi. Your package stays in our facility for 2 days which later are assigned to our logistic partners where they are sorted and are sent to relevant stations for deliveries.
We are committed to provide best value to our customers; therefore Dany offers free shipping for any order over Rs. 1,000/- across Pakistan.
Note: Shipping charges will be Rs. 200/- only on order under Rs 1,000/-
Note: This policy is applicable on regular orders. Delivery charges on Sale/Promotion orders may vary. In order to check delivery charges, please add Sale item to your shopping cart in checkout page.
We at Dany understands it’s very difficult to wait for to use your favorite Dany product and to reduce this time we use some of the best services offered by leading logistic providers.
1) DETAINED SERVICE
Detained service is used on orders having weight above 2.0 KG. By using this service your package will be delivered to you within 48-72 working hour (This estimated time does not include holidays, weekends and 2 days processing time)
2) OVERNIGHT SERVICE
Detained Overnight service is used on orders having weight under 2.0 KG. By using this service your package will be delivered to you within 24-48 working hour (This estimated time does not include holidays, weekends and 2 days processing time)
Note: Delivery can take longer due to political and weather conditions or may be unworkable in the Out of Service Areas.
Customer can easily keep track of their order status by simply entering the tracking number in our ‘Track Your Order’ box. The tracking number would be texted to the customer shortly after the package is ready for dispatch.
We do not recommend our customers to check their shipment at delivery time as all our products are electronic devices and sometimes you need to refer to usual manual to get the gadget running. This whole process takes lots of time and delivery personnel have to meet tough delivery schedule (All items delivered are covered under our Return policy)
Payment will be authorized after a confirmation call with the customer. The order is liable to stock availability.
Payment option include only on cash on delivery.